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The importance of developing skillsets for creating alignment is paramount to leading a healthy business. Establishing alignment in the midst of conflict requires the development of counterintuitive skills. The method through which we choose to manage daily points of conflict determines our effectiveness as leaders and teams. It impacts the culture, competitiveness and bottom line of your business today and in the long term.

Dr. Stephen Treat, CEO Emeritus, The Council For Relationships, says that healthy companies are not democracies and that leaders should seek alignment within family and non-family teams. He believes the key to successfully create alignment across a team is to do the following:

  • Develop peer-based relationships that respect the business and family hierarchy
  • Ask questions that force team members to think about their jobs
  • Accept that the communication process (how messages are delivered) is just as important as the message itself

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